← Go back to Mixr Status

US Ouest Connection Issues

April 13, 2018 at 3:54 PM UTC

API Media Proxy

Resolved after 1h 36m of downtime. April 13, 2018 at 5:30 PM UTC

Post-mortem

At approximately 14:01, a MariaDB instance acting as the primary for a highly-available cluster used by our API services was put offline by our proxy do to lack of communication in OVH cluster US ouest cost.


Update - Looks like this has been fixed. (17:30 UTC — Apr 13)

Monitoring - MixR login is now recovering. We’re going to continue to monitor as everyone reconnects. (16:50 UTC — Apr 13)

Investigating - We’re aware of users experiencing unavailable guilds and issues when attempting to connect. We’re currently investigating. (15:54 UTC — Apr 13)

Last updated: May 29, 2023 at 10:16 PM UTC